City of Albemarle Online Payments

Beginning July 1, 2026 all debit & credit card transactions will incur a 3.75% processing fee.

How to Avoid Credit & Debit Card Processing Fees 
Customers can continue to make payments with no added fees by choosing one of these options:

•Set Up automatic bank draft payments by emailing customerservice@albemarlenc.gov 

•Pay by Check – Mail your payment to P.O. Box 160, Albemarle, NC 28002.

•Pay with Cash – Accepted at our customer service office at City Hall 144 N. 2nd Street, Albemarle, NC 28001.

PLEASE NOTE: Customers who have AutoPay setup with a credit or debit card will be charged the processing fee. To avoid the fee, customers will need to update their account to bank draft.

Welcome to our online payments website!

Utility Billing
This will be your one-stop solution for utility bill payments

Features include:

📌 View and pay utility bills

💳 Save payment information for future transactions

🔄 Enroll in autopay 

📚 View transaction history 

📊 Monitor your consumption patterns

Here's what you'll need to set up your account: 

📧 An email address

🔢 Billing account number (located on your bill)

💳 Payment Information – credit/debit card

email customerservice@albemarlenc.gov